Our release notes

Knowledge Centre Upgrade

13th January, 2021

A Knowledge Centre containing up-to-date documentation on how to use the Income Access platform, available through the HELP button in the header of the affiliate and admin portals.

Benefits to Affiliate Managers and Affiliates:
-Provides access to improved documentation on how to use the platform
-Content is tailored to the user: affiliate or admin
-Articles are organised by modules for easy navigation
-Search bar enables user to locate information quickly
-Tags identify new or updated articles, allowing users to easily find new content
-Advanced article readability options: dark mode, time to read, linked table of contents
-Rating and comment options under each article for user feedback

Documents and Support:
For more information please contact your Account Manager or Affiliate Marketing Coordinator. >

Dashboard Interface Uplift

19th October, 2020

The dashboard interface has received a user interface (UI) update for the admin and affiliate portals. The update includes:
-General improvements to the look and feel
-Improved responsiveness
-Tablet-friendly interface
-Updated widget form providing ease of readability

Benefits to Affiliate Managers and Affiliates:
-Improved look and feel – Aesthetically, the dashboard appears more modern and attractive. The page is now less cluttered, easier to read while texts and data are more visible.
-Improved responsiveness for tablet users – The dashboard is now more compatible with different display sizes, such tablet and mobile. The grid, form and filter elements now reshape themselves dynamically.

Documents and Support:
For more information please contact your Account Manager or Affiliate Marketing Coordinator. >

Reports Interface Update

3rd August, 2020

The following six reports have received a UI and UX upgrade on both the affiliate and admin portals consisting of additional filtering and data grid capabilities:
-Account Report
-ACID Report
-Banner Report
-Earnings Report
-Member Report
-Quick Summary Report

Benefits to Affiliates and Affiliate Managers:
-Improved Look – Aesthetically, the report form and grid appears more modern and attractive following a material design based approach using standardised libraries. The pages are now less cluttered and easier to read.
-Improved Feel – All UI controls such as fields, filters and drop downs have been updated to be more responsive, consistent, intuitive and pleasing to use. Additional features have also been added, such as multi select and character by character auto suggest, wherever applicable.
-The reports are now significantly more compatible with mobile devices operating in landscape orientation. The grid and form elements reshape themselves dynamically. They will now be very usable on tablets.

Capabilities:
All previous reports’ filtering and data grid capabilities have been preserved. Additional features have been added such as;
Filtering capabilities:
   -Character by character auto suggest (wherever applicable);
Data grid:
   -Hiding / Unhiding columns;
   -Locking columns to appear on the left of the grid view;
   -Re-ordering columns.
Each of the six reports can now be viewed in a multitude of ways as per the user’s needs.
General availability is scheduled for August 10th, 2020. >

Google Tag Manager (GTM)

10th December, 2019

Income Access has integrated with Google Tag Manager (GTM). This will allow affiliate managers to market their affiliate programs by using third party tools or scripts that are supported by GTM (i.e. Google analytics, Alexa etc).

This release applies to White Labels and Private Labels.

Benefits to Affiliate Managers:
-Enables affiliate managers to self service when integrating a range of 3rd party tags into their affiliate program public pages (Tags supported by Google Tag Manager).

Capabilities:
-Client will be able to use GTM in any of the 4 public pages (Registration, Login, Contact us or T&C). Configurable per client.
-For clients with programs that have multiple Private Labels, a different GTM setting can be configured per Private Label.
-Once GTM has been enabled in the IA Software public pages, Client will be able to integrate tags from the GTM console without the need to request any development work.

Documents and Support:
For more information please contact your Account or Affiliate Manager
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Server-to-Server (S2S)

31st October, 2019

Income Access has improved the tracking system for events; including how Income Access receives, stores, processes and relay tracking events. This release provides some significant improvements to the Income Access Tracking system. Web and Mobile events are now processed in a unified manner and this restructure brings many optimizations and efficiencies. Finger-print and cookie based tracking see improvements in all of the following aspects.
-Performance
-Accuracy
-Efficiency
-Reliability
-Scalability

Mobile Tracking Upgrade:
Mobile App Tracking has now been optimized and improved for the Income Access platform. Improvements include:
-Faster processing of events; impressions, clicks, installs, registrations and sales
-Faster event tagging – the association of the events to their corresponding affiliates
-Improved support of both native and third-party mobile tracking
-Mobile tracking now takes full advantage of the new Server-to-Server (S2S) event relay system and can install, registrations and deposit messages to Merchants and Affiliates in near real time
-Mobile tracking now uses an overhauled postbackAPI system for batched event transmission; backwards compatibility with the older system has been preserved so integrated merchants will experience a seamless change

Introduction of S2S Event Relay:
-Near Real time relay of Install, Registration and Sales events to any postback URL endpoint
-Efficient subscription-based events relay queue
-Sales events carrying money values such as deposits will also relay the saleID coming from the origin making it easy to identify and track
-Improved Logging of the relay of subscribed events S2S system is compatible with both web and Mobile events

Benefits to Merchants:
-Improved Mechanism to convey Tagged events back to the Merchant; Merchants now have 2 choices: S2S or postbackAPI
-PostbackAPI.ashx is the Income Access mechanism to deliver tagged batched registrations back to a merchant daily. This process and its underlying engine have now been rearchitected for improved performance and stability
-This new engine enables a more robust S2S event relay system. S2S adds a new dimension by allowing the merchant to set up a post back endpoint on the system and receive tagged events in a streamed manner rather than batched if they wish
-Improved reporting on Install Events now allows for accurate Pay per Install Commissioning (PPI), which in turn allows the merchant to bring more mobile affiliates to the platform with full confidence

Benefits to Affiliates:
-Affiliates should perceive better, more accurate reporting on their mobile player acquisitions; fewer miss-tags or false positives
-Affiliates should also perceive less lag in the mobile reporting
-Affiliates will now be able use the S2S system subscription to receiving the installs or registrations they generated in near real time. This in turn allows them to react quicker and optimize their ad placements in order to improve returns
-Affiliates should perceive more accurate PPI commissioning due to the improved fingerprint tagging process.
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Single Sign-On (SSO)

7th October, 2019

Income Access single sign-on (SSO) is a type of login authentication of multiple and independent affiliate programs. As the name implies, SSO allows users to sign in once with a username and password and access multiple affiliate programs with different sites. The system stores the initial credentials and enables users to switch between linked sites without having to sign in to each one individually. When applied, single sign-on allows you to access all affiliate programs associated with your account. To use SSO functionality, first user should register an account by his email address. Then user has an ability to link his credential for specific affiliate program by having a site`s URL, local username and password. User always has ability to unlink any linked account later.

Benefits to Affiliate Managers:
-Eliminates the need to remember and enter multiple usernames and passwords
-Reduces the number of password resets required due to forgotten credentials
-Allows users to seamlessly switch between affiliate programs accounts
-Organize multiple affiliate program accesses in one place
-Simplify the flow of inviting new admin users to an affiliate program

Capabilities:
1. Register/Login to SSO
2. Link affiliate program account to SSO
3. Unlink affiliate program account from SSO
4. Automatically link an affiliate program account during login if it hasn’t been linked
5. SSO Register/Login/Link from the inside of the affiliate program software 6. Switch between linked account
7. Admin user is able to invite new admin user to an affiliate program through email address

Documents and Support:
For more information please contact your Account manager in charge. In addition, SSO document is available here: https://kb.ecomaccess.net/?ht_kb=ia-single-sign-on
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Commissions Module Update

19th September, 2019

Income Access has improved the usability of some areas in the commissions module, including how commission structures are created and how affiliates are linked to commission groups.

Benefits to Affiliate Managers:
-Reduce the chances of making mistakes while creating new commission structures
-Remove confusing and redundant terminology
-Reduce the amount of issues caused by unintentionally adding affiliates to overlapping commission groups/structures

Capabilities:
-Validations have been added for the following scenarios:
   -Overlapping commission structures
   -Overlapping memberships to commission groups
   -Commission tier errors
-Terminology changes and standardization

Documents and Support:
For more information please contact your Account manager in charge.
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Release notes